Green Wallet Technologies Ltd (“Green Wallet”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our website, mobile application, virtual card services, wallet services, and other related products and services (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Full name
Date of birth
Residential address
Email address
Phone number

Identity Verification Information

Bank Verification Number (BVN)
National Identification Number (NIN)
Government-issued identification documents
Selfie photographs and verification records where required

Business Information

Business or company name
Registration details
Business contact information

Financial Information

Wallet balances
Transaction records and payment history
Virtual card information and usage records
Funding and withdrawal activities

Technical Information

IP address
Device identifiers
Browser type and operating system
Login activity and usage analytics
Location data where permitted

2. How We Use Your Information

We use your information for legitimate business and regulatory purposes, including to:

Create, manage, and verify user accounts
Process payments, transfers, and other transactions
Issue, manage, and secure virtual cards
Provide customer support and respond to inquiries
Detect, prevent, and investigate fraud, unauthorized activities, and security incidents
Comply with applicable laws, regulations, and Anti-Money Laundering (AML) requirements
Improve our products, services, and user experience
Communicate important service updates and notifications

3. Disclosure of Information

We may share your information only where necessary and permitted by law, including with:

Licensed banking and financial institution partners
Payment processors and card service providers
Identity verification and compliance service providers
Regulatory authorities, including the Central Bank of Nigeria (CBN), Nigeria Financial Intelligence Unit (NFIU), and other competent authorities
Law enforcement agencies and courts pursuant to lawful requests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain personal information and transaction records for as long as necessary to provide our Services and comply with legal, regulatory, tax, accounting, and reporting obligations.

Where required by applicable regulations, certain records may be retained for a minimum period of five (5) years following account closure.

5. Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures include:

Encryption of sensitive data
Secure access controls
Continuous monitoring and security assessments
Restricted access to authorized personnel only

While we implement industry-standard security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Subject to applicable laws and regulatory obligations, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permissible
Withdraw consent for certain processing activities
Object to or restrict specific forms of data processing
Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or other relevant regulatory authorities

Requests may be submitted through the contact information provided below.

7. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve website functionality, enhance security, analyze usage patterns, and personalize user experiences.

You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of our Services.

8. International Data Transfers

Where necessary, your information may be processed or stored by trusted service providers located outside Nigeria. In such cases, we take appropriate measures to ensure your information receives an adequate level of protection consistent with applicable data protection laws.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on our website and mobile application with a revised effective date.

Your continued use of our Services following any update constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

Green Wallet Technologies Ltd
📧 support@mygreenwallet.io
🌐 mygreenwallet.io